Frequently Asked Questions
Everything you need to know about shopping for your home at MG&Co.
What is the standard shipping timeframe for furniture items?
Standard shipping for small home decor items takes 3-5 business days. For larger furniture pieces, please allow 2-4 weeks for white-glove delivery, which includes assembly and packaging removal.
Do you offer international shipping?
Currently, MG&Co. ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made upholstery and final sale items are not eligible for return unless they arrive damaged.
How can I track the status of my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your order directly through your MG&Co. account dashboard.
Are your wood products sustainably sourced?
Yes, we are committed to sustainability. All our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger purchases.